Can't figure out how to use signup/login links

Community Help
#1

I hope I’m missing something basic… I can’t figure out how to get the signup/login pop-ups to work. I’ve taken the unique links and put them on my page, but when I click the link on a live page, it just takes me back to my home page.

I’ve tried just the slug
#/ms/signup/5e94a9e1fc81ad001710ca1d

and also the slug with my domain name first

https://crate.media/#/ms/signup/5e94a9e1fc81ad001710ca1d

#2

Hey Cody!

Quickly looking at your link it looks like your site is created on squarespace. If this is correct have you seen this video yet? https://www.memberstack.io/tutorial/squarespace I hope this can guide you on the right path. :slight_smile:

#3

Thanks for the link Josh. Yes, I set up the membership and installed the code in my header. All looks normal. I even upgraded and published the membership because i was worried the test mode wasn’t working. But when I try to click on the link, it just brings me back to my site’s home page. No pop-ups :frowning: tried on safari, Chrome, and iOS.

#4

Ok, i’m not sure what happened - maybe there was a delay from when I “published” the membership to when it actually started working. I checked back in today and it’s working

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