Can't update my credit card

Hi, I am trying to update my credit card details in the billing page (to pay for the plan) but I am getting the error saying to contact the support. But on the page, I can’t find any option to message the support directly.

Hope someone can help. Thank you!

2 Likes

Hey @Joao_de_Carvalho,

Thanks for reaching out! I took a look at your account and it looks like your subscription stopped on March 1st. So I would recommend you upgrade your Memberstack account again. Let me know if you want to talk about this over email :smiley: