How to extend membership period (for free)

Community Help
#1

I have 3 memberships:

  • Weekly
  • Monthly
  • Annual

Is there a way of ‘extending’ a user’s membership for a set period of time, without charging them, if they cancel?

Use case:

  • User signs up for a period, then cancels.
  • I want to extend their membership period for X days without charging them, so that they can continue to use test it out. Like a free trial in reverse.

Is there a way of achieving this within memberstack, or would you need to apply a credit onto their account in Stripe?

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#4

Hey Alastair, not possible in Memberstack yet.

I’m sure about Stripe :thinking: I haven’t tested that. Do you have a member you could test this with now? Let me know if we can help in some way.

:triangular_flag_on_post::triangular_flag_on_post: [Feedback recorded in airtable] :triangular_flag_on_post::triangular_flag_on_post:

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#5

OK, got it. I’ll try it out with some test members and let you know how I get on…

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