Thanks Josh. Would appreciate if you can guide with some direction at least. Not asking a step by step process here. “Hire an expert” is just too easy an answer.
Just off the top of my head, as a Circle user, I do not think Circle will work for your use case assuming I am understanding your use case correctly.
Based on what I am reading, and if I were in your shoes, I would look at the various support chat programs and see whether you could implement with Zapier some kind of automation to make the matches.
Edit: another option that came to mind is how a lot of AI chat apps give you a way to automate user flow to put them in contact with the right group. You might even be able to bypass Zapier (which would help the bottom line)
Thanks for writing in - this sounds very interesting.
I’m looking for member to member chat
functionality (not a user to me). I don’t think it would be possible through a support char offering. Maybe I’m not understanding your solution correctly. Which support char are you think of, for example?