Moving this question/concern over from Slack…
On the Customer Delete function… Right now it includes deletion of the customer from Stripe. On our current platform we rarely, if ever, delete customers from Stripe. We’ve found after a couple years of dealing with customers that sometimes they come back and the history of their purchases and details can be very helpful. Also, if they ever dispute a payment with their bank then you really need to be able to see everything they did in Stripe. Is there a way to have the “Delete from Stripe” be optional?
Alternatively, is there a way that there could be a choice for example:
- Delete from MemberStack
- Permanently Delete from MemberStack + Stripe
- Reset Member to default plan
What we’re trying to avoid is losing sales, purchase, and other important data from Stripe.
Additionally, if we have someone that we cancel from MemberStack but don’t delete them then when they come back (which happens for us) they are prompted for their original membership level. We want to avoid that.