Hi … we’re using memberstack with squarespace, and having built the sign-in page (which does require coding!) we’re seeing that when the member attempts to log using the correct credentials the data isn’t passed through to memberspace, but rather the form empties its contents. When the correct credentials are posted again, on the second login attempt the data is passed to memberstack and we login fine.
This happens on windows, mac and android. Desktop, mobile and tablet. Chrome, firefox & safari. Have cleared caches etc but every time without fail it occurs.
From a members perspective, they think they’ve got their credentials wrong - so some try a second time and succeed, while others go straight to the forgotten password and generate a new password, try to login with the new password, get rejected first time around again, change the password again, and so on … until they go completely mental.
Any thoughts … any one?