Tracking coupon redemptions in stripe not appearing for 100% off one time coupons

I’ve created numerous coupons in the memberstack application successfully. All of which are propagating to stripe which is excellent.
Stripe also shows the number of redemptions for each coupon but not consistently
It appears that 100% off coupons redemptions for subscriptions are coming through
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but one time 100% off coupon redemptions are not.
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1 Like

Hey Tim! I’ll flag this as a possible bug, but I’m assuming we’re using our own code to handle 100% off once coupons… if that’s the case we may not be able to send that data back to Stripe.

Q1: If all coupon usage data appeared in Memberstack, would that solve your problem?

Q2: How exactly are you using that Usage data? Are there any exports or reports involved, or do you just need a quick reference?

Btw - would you mind reposting this in our new community? We’re trying to get some activity in there :grin:https://community.memberstack.com/c/community-support

Q1: If all coupon usage data appeared in Memberstack, would that solve your problem?
A1: Yes :smile:
Q2: How exactly are you using that Usage data? Are there any exports or reports involved, or do you just need a quick reference?
A1: We’re wanting to see how successful promotional coupons have been and ultimately track how many people used it turned in to fully paying members
Btw - would you mind reposting this in our new community? We’re trying to get some activity in there :grin:https://community.memberstack.com/c/community-support
#done